Travelstart Help

Please contact the airline directly to book a ticket for an unaccompanied child as we are not permitted to make these reservations. 

The price difference for children is always airline dependant. Generally one can expect to pay about 25% less off the base fare of an adult price. 

Children under the age of 2 usually do not get their own seat. To make a request for a baby basket, Contact Us to process this request. A service fee will ...

Unfortunately we cannot help you redeem your air miles. You can earn air miles when you book with us, be sure to add your frequent flyer number to your boo...

At this time, we are not able to process any Bookings paid using loyalty points. Should you wish to use your loyalty points please contact the relevant Thir...

You can also add your Frequent Flyer number directly on the website in the booking flow. For an existing booking or should you require assistance to add you...

If you require a tax invoice, please visit our contact us page and submit your VAT invoice request along with your Travelstart booking reference and we will...

The booking confirmation is automated and therefore you should receive this within 24 hours. If you do not receive an email it could be that your details we...

Travel extras that we offer will differ from flight to flight. Please click here to see a full list of our offerings.

To increase your baggage allowance, you can do this directly on the airline's website by using your check-in/airline reference displayed on your e-ticke...