Please Contact Us so that we can check whether your ticket is refundable. Not all tickets are refundable with many being only partially refundable
Once we have established the possible refund you are entitled to, we will request it with the airline on your behalf. The refund will be made by the airline directly to the account the booking was originally paid with. This can take 6 to 8 weeks depending on the airline. Please note that we charge a refund administration fee to facilitate the refund request.