Changes and Cancellations

Can I change the dates on my ticket?
Most airlines do allow date changes to your ticket, but it is important to note a few things: 1. If there is an increase in your base fare and/or taxe...
Tue, 18 Jan, 2022 at 12:57 PM
Can I get a quote for changes to my booking?
Should you wish to make any changes to your bookings, kindly Contact Us and one of our agents will be in contact with you to provide further assistance.
Tue, 15 Nov, 2022 at 10:07 AM
What if I booked a ticket with more than one flight and only want to use some of the flights and cancel the other/s?
You may choose to fly on your outbound flight and not use your return flight. However, this does not apply the other way around. If you don't check in f...
Tue, 18 Jan, 2022 at 1:58 PM
Can I change departure or destination city on my booking / ticket?
No, it is unfortunately not possible to change departure or destination cities on your booking.
Tue, 18 Jan, 2022 at 1:59 PM
Can I change the passenger name on my ticket?
With the exception of low cost carriers, most airlines do not accept name changes after the ticket has been issued. It is sometimes possible to correct a fe...
Tue, 15 Nov, 2022 at 10:10 AM
Can I correct the spelling of my name on the ticket?
In most cases, the airline will permit us to correct the passenger name on the ticket at a fee should the spelling mistake be no more than 3 letters in the ...
Tue, 18 Jan, 2022 at 2:00 PM
How do I cancel my booking?
Please Contact Us so that we can check whether your ticket is refundable. Not all tickets are refundable with many being only partially refundable Once we ...
Tue, 15 Nov, 2022 at 10:11 AM
I have booked a low cost carrier(For example Flysafair, Mango, Easy Jet) I need to cancel/amend my booking? Is this possible?
If you have booked a ticket on a low cost carrier and have received your booking confirmation/ticket then it may not be possible to cancel/amend your bookin...
Tue, 18 Jan, 2022 at 2:02 PM
If I miss my flight, can I still make changes to my Booking?
Airline Rules differ in this regard, in order to confirm whether a change is possible, kindly Contact Us. Should you need urgent assistance, Connect with on...
Tue, 15 Nov, 2022 at 10:16 AM
I have made an error with my booking am I able to cancel and get a full refund if I contact you before close of business on the same day of my booking?
It is always best to make contact with us as soon as possible after making your booking in order for us to try to assist you as quickly as possible. We are ...
Tue, 18 Jan, 2022 at 2:05 PM